Dermatological remedies
FAQ
Our catalog includes both over-the-counter products for personal care and relief of mild symptoms, as well as prescription medications (such as hormonal or antibacterial ointments). The status of each medication is indicated on its product page. Please check this information: for prescription medications, you will need a doctor’s prescription to purchase them at a pharmacy.
That’s not the best idea. Many skin conditions look very similar: redness, itching, or a rash can be signs of an allergy, an infection, a fungal infection, or even an internal disease. Using the wrong treatment (for example, a hormonal ointment for a fungal infection) can significantly worsen the condition. Only a dermatologist can properly assess the situation and prescribe effective treatment.
Skin rashes often “disappear” before the recovery process is complete. If you stop using the medication as soon as the redness subsides, the problem may return with renewed intensity (withdrawal syndrome or relapse). Always follow the treatment regimen prescribed by your doctor or the instructions in the medication guide.
The effectiveness of the product depends on the application technique. Always apply the product to clean skin (unless otherwise specified in the instructions). Do not “rub” the product in too vigorously unless instructed to do so, and do not apply it to healthy skin around the affected area. Be sure to wash your hands after use to prevent the spread of infection to other parts of the body.
If, after 3–5 days of using the product, you do not see any improvement or if your symptoms have become more severe (increased itching, swelling, oozing), stop using it immediately. This may be a sign of an allergy to the product’s ingredients or that the product you chose is not suitable for your condition. Consult a doctor to adjust your treatment.
Combining several active dermatological products (such as ointments with different active ingredients) without consulting a doctor can lead to irritation or chemical interactions between the ingredients. Unless a specialist has prescribed combination therapy, it’s best not to experiment and to use only one product, strictly following the instructions.
The skin is a “mirror” of your body’s internal state, so its appearance often reflects the processes taking place inside. If a rash or irritation has been bothering you for a long time, it’s a sign that the problem may be more complex than just a superficial irritation. In such cases, using ointment alone isn’t enough—it’s important to see a dermatologist for a professional diagnosis to determine the true cause of the condition and choose an effective treatment.

